Skip to main content

Legal Guarantee (European Union)

All consumers are entitled to statutory warranty rights when purchasing goods. These rights protect consumers if a product is defective or does not meet the advertised specifications.

Notice on the legal guarantee: at least two years for goods sold in the EU.

The European Union (EU) warranty label shown on this page provides information about these statutory consumer rights and was introduced to ensure that information is presented in a consistent and easy-to-understand manner throughout the EU.

Please note that specific warranty provisions and time limits may vary by country. For more information, scan the label’s QR code or visit the official EU information page.

If you have any questions about an order or you would like to file a complaint, our customer service team will be happy to assist you.

Sales and Customer Service

Customer Service

Contact
Address

Merkelstr. 3

37085 Göttingen
Germany