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      3D Secure – even more secure payment as of 2021

      As of January 2021, two-factor authentication is mandatory for all online merchants in the European Union. We also want to protect our customers as best as possible by making purchases as secure as possible. That is why we offer the 3D Secure authentication procedure when paying by credit card.

      What is the 3D Secure procedure?

      3D Secure is a procedure for securing credit card payments on the internet and requires additional confirmation of identity, for example by entering a password or fingerprint. This helps eliminate the misuse of credit cards in online commerce. The procedures go by the names “Mastercard Identity Check,” “Verified by VISA,” and “American Express Safekey”.

      The procedure is intended to prove that the credit card payment has indeed been initiated by the owner of the card. This additional security step has been mandatory in the EU since 1 January 2021. It is based on the second Payment Service Directive 2 of the European Union, which stipulates that customers must prove their identity twice for all electronic payments in the European Union.

      How does the 3D Secure procedure work with my order?

      Have you already activated 3D Secure and would you now like to pay for your order by credit card?

      Then simply select “credit card” as the payment method in the order process. In the next step, please enter the following credit card information:

      • Credit card number
      • Type of credit card (Mastercard, VISA, American Express)
      • Expiry date

      Check your order and click “Order now.” You will then be forwarded by our payment service provider for two-factor authentication using the 3D Secure procedure.

      Please fully complete the 3D Secure procedure to the end. Otherwise, your entire order will be cancelled.

      You have not yet used 3D Secure?

      Have you never made a payment using “Mastercard Identity Check,” “Verified by VISA,” or “American Express Safekey”? Then you can either activate the security procedure during the payment process on our website or separately, via the website of your bank or credit card provider. The registration as well as the functioning of the security procedure can vary from provider to provider. The two-factor authentication may, for example, take place by means of a PIN, an SMS code, a password, or even a fingerprint. If you need further information, please contact your bank or credit card provider directly.