Order information

On this page you will find information and tips for online shopping as well as frequently asked questions (FAQs) about your account in the webshop.

How can I order a book or a test?

You may either place your order

  • through our website
  • by phone
  • by email

Contact

Gitta Moos

Contact
Address
Hogrefe Publishing GmbH

Merkelstr. 3

37085 Göttingen

Psychometric tests and assessment tools: qualification

Psychometric tests and assessment tools may only be supplied to qualified professionals who have an appropriate certification for their use. When you order test materials for the first time via our web shop or by other means we therefore request that you provide documentation indicating that you are qualified and certified to use psychometric tests.

Advances in Psychotherapy Series Standing Order

When you place a Series Standing Order of the Advances in Psychotherapy book series, it normally will start with the currently available latest volume in the series. After a minimum of at least 4 successive volumes you may cancel the Standing Order at any time. However, you also have the option of starting your Series Standing Order with an earlier volume in the series. Click to see all available volumes at a glance.

The Standing Order price is € 19.95  + shipping and handling – saving 20% compared to the single-volume price of € 24.95 + shipping and handling.

In addition, when you place a Series Standing Order you are also entitled to the same reduced price for any individual volume in the backlist – independent of the starting volume for your Series Standing Order.

Special prices for APA Division 12 members

APA D12 members can purchase a single volume of the Advances in Psychotherapy book series at € 19.95, and only pay € 17.95 per volume by Series Standing Order. In order to obtain the membership discount you must first create an account and sign up for the discount.

Setting up an online account

You may order your books from our website either with or without establishing your personal account. Establishing an account will enable you to track recent orders, view your order history, and keep your basic account information up to date. As an author or editor you are entitled to obtain a discount on Hogrefe books. Simply log in to your customer account and sign up for the discount.

Checkout as a guest

If you do not have a personal account at hogrefe.com you can checkout as a guest.

Please note: You must create a personal account in order to purchase eBooks, as these are automatically saved for later in your account profile.

Safe‐shopping guarantee

When you use your credit card to shop at hogrefe.com, you can be assured that the transaction is secure. Our servers use Secure Sockets Layer (SSL), an advanced encryption technology, and the Internet standard for secure transactions. The 3D Secure procedure offers additional security. Our website security is verified by a Thawte certificate. This technology safeguards your personal information and guarantees privacy.

Currency and taxes

The currency of prices and payments for Hogrefe publications depends on your location. The correct currency and applicable taxes will be displayed in your shopping basket during the checkout process.

Search

You can search for keywords, author names, title, ISBN, etc. Filter options for your search are also available. You will find more information in our Terms and Conditions.

Shipping costs

Books

Book orders for Europe and the rest of the world (except USA and Canada) will normally be shipped using DHL Parcel International service or an equivalent service from our European Customer Service Center in Göttingen, Germany. We charge a flat fee, no matter how many books you order.

Due to the current high costs of shipping internationally, those outside of Western Europe and North America may want to consider purchasing an eBook. The eBook will be sent within minutes, is not subject to said shipping costs, and in most cases, if you order directly on the Hogrefe website, you will receive both a reflowable ePub and a PDF book.

Germany: € 5.95
Other EU countries: € 15.00
UK: € 15.00
Rest of the world: € 55.00

Tests

You can choose from the following options:

  • DHL Parcel International
  • DHL Parcel International Premium

You will be shown the options and prices at checkout. (For some countries shipping options and prices are not available. Please send your request via email to get a quote).

Journals

For information on shipping costs for journals please go to the journal title.