3. Ordering Materials
3.1 Customer orders received for Products and services will be processed on the basis that the Customer is purchasing Products and services subject to these Terms of Business.
3.2 Hogrefe will accept orders by the following means: Purchase Order, Email, Fax, Letter of Instruction. Customer should supply delivery requirements and shipping address with their order. When Hogrefe accept a telephone order, an official Purchase Order or written instruction is required as confirmation, preferably sent the same day and clearly marked “Confirmation of telephone order” to Customer Support by fax on +44 (0) 1865 797949 or by first class mail. If orders have a time-sensitive delivery requirement this should be requested on the order with contact details of the person to communicate with regarding shipping requirements.
3.3 When ordering Products that require an approved level of competence in administration of the Products the Customer must provide Hogrefe with the Authorised User name and details.
3.4 When a Customer orders Products that include computer software, online delivery, or other electronic or digital components, the Customer accepts that it is only entitled to use this in accordance with any applicable software licence, whether this is Hogrefe software or third party software. The Customer agrees to be bound by the terms of any software licence that relates to the supply of Product.
3.5 Hogrefe accepts orders from Customers and Customers place orders with Hogrefe on the strict understanding that Products supplied by Hogrefe must not be copied in any form. Any form of unauthorised copying is in breach of these Terms of Business. Hogrefe Ltd – Terms of Business 8th October 2007.