Terms and conditions of the journals sales department of Hogrefe Publishing GmbH

The following terms and conditions apply both to business transactions between traders and to contracts between entrepreneurs and consumers. A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity. An entrepreneur is a natural or legal person or a legal partnership who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity.

These general terms and conditions also apply to future business relationships with entrepreneurs, without having to expressly refer to them again. Deviating agreements, in particular contradicting terms and conditions of the ordering party, require the consent of the publisher.

1. Privacy Policy

We refer to our privacy policy information. You can find it at: https://www.hogrefe.com/us/privacy-policy

2. Steps to conclude a contract, registration, retrieval of the contract text

(1) For all journal orders (single copies and subscriptions), your inquiry must first be made with us. The product description of the journal or the journal subscription on our website does not constitute a binding offer on our part. You can, however, send us an order for the "annual private subscription" and individual issues using our web form and a request for the annual subscription institutions. You can check your entries before using the “Order now for a fee” button and correct them in your browser using the “Back” function.

(2) You will then receive an email with our order confirmation for your purchase of the journal or subscription. You will also receive our cancellation policy and these terms and conditions. This is the content of the contract. At the same time we will send you an invoice for your order. We do not save the complete content of the contract. You cannot access the content of the contract online.

(3) In the event that we accept your order (= offer), we will deliver the journal (= conclusion of contract).

3. Prices and payment terms

(1) All prices are end consumer prices and include the respective statutory value added tax.

(2) Payment is made within 14 days of invoicing. 

4. Right of cancellation and instructions

Consumers have a statutory right of cancellation. We do not grant any voluntary right of cancellation to entrepreneurs.

a) Cancellation policy for the delivery of a journal in print

You have the right to cancel this Agreement within fourteen days without specifying reasons. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier,

  • have or has taken possession of the goods - in the case of sales contracts;
  • have or have taken possession of the last goods, provided that you have ordered as part of a single order and the goods are delivered separately;
  • have taken possession of the first goods, provided that goods for the regular delivery of goods are delivered over a specified period of time as part of an order.

In order to exercise your right of cancellation, you must inform us (Hogrefe Publishing GmbH, Herbert-Quandt-Str. 4, 37081 Göttingen, Tel.: + 49 551 99950 900, Fax: + 49 551 99950 998, journaldistribution@hogrefe.com) by means of a clear declaration (e.g. a letter sent by post, fax or email) of your decision to withdraw from this contract. You may use the attached cancellation form for this purpose, although it is not a requirement.

In order to comply with the cancellation period, it is sufficient to have sent the notification of your decision to exercise your right of cancellation before the cancellation period expires.

Consequences of cancellation

If you cancel this Agreement, we shall immediately repay all of the payments that we have received from you, including delivery costs (with the exception of the additional costs that result from the fact that you have chosen a type of delivery different from the cheapest standard delivery offered by us), at the latest within fourteen days of the day on which we received your notification of cancellation of this Agreement. For this repayment, we shall use the same method of payment as the one you used for the original transaction, unless an alternative arrangement has been expressly agreed with you; you shall not be charged for this repayment under any circumstances. We can refuse the repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the date on which you informed us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods.

– End of cancellation policy –

b) Exclusion of the right of cancellation

There is no right of cancellation for

  • Contracts for the delivery of newspapers, journals, or glossy journals with the exception of subscription contracts.

c) Cancellation policy for the digital journal

Right of cancellation

You have the right to cancel this Agreement within fourteen days without specifying reasons. The cancellation period is fourteen days from the date of conclusion of the Agreement.

In order to exercise your right of cancellation, you must inform us (Hogrefe Publishing GmbH, Herbert-Quandt-Str. 4, 37081 Göttingen, Tel.: + 49 551 99950 900, Fax: + 49 551 99950 998, journaldistribution@hogrefe.com) by means of a clear declaration (e.g. a letter sent by post, fax or email) of your decision to withdraw from this contract. You may use the attached cancellation form for this purpose, although it is not a requirement.

In order to comply with the cancellation period, it is sufficient to have sent the notification of your decision to exercise your right of cancellation before the cancellation period expires.

Consequences of cancellation

If you cancel this Agreement, we shall immediately repay all of the payments that we have received from you, including delivery costs (with the exception of the additional costs that result from the fact that you have chosen a type of delivery different from the cheapest standard delivery offered by us), at the latest within fourteen days of the day on which we received your notification of cancellation of this Agreement. For this repayment, we shall use the same method of payment as the one you used for the original transaction, unless an alternative arrangement has been expressly agreed with you; you shall not be charged for this repayment under any circumstances.

– End of cancellation policy –

d) Expiry of the right of cancellation

Your right of cancellation shall expire prematurely if you expressly demand and simultaneously agree that we should begin with the commissioned service before the cancellation period elapses.

e) Sample cancellation form

(If you want to cancel the contract, please fill out this form and send it back to us.)

Hogrefe Publishing GmbH
Herbert-Quandt-Str. 4
37081 Göttingen

Fax.: 0551 99950 988
journaldistribution@hogrefe.com

  • I/we (*) hereby cancel the Agreement concluded by me/us (*) for the purchase of the following goods (*)/ provision of the following service (*)
  • Ordered on (*)/received on (*)
  • Name of the consumer(s)
  • Address of the consumer(s)
  • Signature of the consumer(s) (only in the case of notification on paper)
  • Date

_______________

(*) Delete where inapplicable.

5. Duration and termination, minimum order quantity

(1) Your subscription has a minimum term of up to the end of the first calendar year from your order. You can terminate this in writing with a notice period of 2 months at the end of the year. Subscriptions not cancelled until October 31 of a given year or in the period from October 31 until December 31 are extended by a further calendar year.

(2) Please note that we only sell the journals as annual issues (= minimum order quantity). If you subscribe to the journal in the course of a calendar year, you will receive the previous copies of the year as well as the future copies of the year when they are published.

6. Quality assurance

(1) Our aim is to offer you services that you can expect on the basis of our presentation. If you are still not satisfied with a service, we ask you to give us feedback. In any case, please contact us. This way, we can find a solution together.

(2) Please address any complaints to: Hogrefe Publishing GmbH, Herbert-Quandt-Str. 4, 37081 Göttingen, Tel. 0551 99950 900; journaldistribution@hogrefe.com

 

7. Disclaimer of Liability

(1) The publisher and the authors have made every effort to reproduce all of the content in the journals in accordance with the state of knowledge at the time of completion. As a result, the authors and the publisher assume no responsibility and no consequential or other liability that arises in any way from the use of the information contained in the journals or parts thereof. The exclusion of liability does not apply in the event of wilful or grossly negligent behaviour.

(2) We are always liable without limitation for claims due to damage caused by us, our legal representatives or vicarious agents

  • in the event of injury to life, body or health.
  • in the event of wilful or grossly negligent breach of duty.
  • for guarantee promises (if agreed).
  • insofar as the area of application of the German Product Liability Act is affected.

(3) In the event of a breach of essential contractual obligations, the fulfilment of which enables the proper execution of the contract in the first place and on whose compliance the contracting party can regularly rely (cardinal obligations) due to slight negligence on our part, our legal representatives or vicarious agents the amount of liability is limited to the foreseeable damage at the time of conclusion of the contract, the occurrence of which must typically be expected.

(4) Otherwise, claims for damages are excluded. We cannot accept liability for breach of obligations other than those specified above as a result of minor negligence.

(5) According to the current state of technology, data communication via the Internet cannot be guaranteed to be error-free and / or available at all times. In this respect, we are not liable for the constant and uninterrupted availability of our booking system.

8. Consumer dispute resolution - mandatory information according to Regulation (EU) No. 524/2013 of the European Parliament and Council

(1) The European Commission provides an online platform as a contact point for out-of-court settlement of consumer disputes at: ec.europa.eu/consumers/odr

(2) We are neither obliged nor willing to participate in a dispute settlement procedure before a consumer arbitration board. If you have any questions, please do not hesitate to contact us at: customerservice@hogrefe.com

9. Final provisions

(1) The contract language is English.

(2) The Agreement is governed by the law of the Federal Republic of Germany, with the exclusion of the UN Convention on Contracts for the International Sale of Goods. Mandatory provisions of the country in which you are normally resident remain unaffected. For contracts in which a consumer is not involved, the place of performance is the company's headquarters in Göttingen.

(3) If you do not have a general place of jurisdiction in Germany or if you move your place of residence abroad after the conclusion of the contract or if your place of residence is unknown at the time the action is brought, the place of jurisdiction for all disputes is Göttingen, insofar as you are a businessman or a legal person under public law.

(4) If individual provisions of this Agreement are invalid or contradict statutory regulations, the rest of the Agreement shall remain unaffected. The invalid provision shall be replaced by a legally valid provision which comes as close as possible to the economic meaning and purpose of the invalid provision, by mutual agreement between the contracting parties. The above regulation also applies to loopholes in provisions.