Frequently Asked Questions
You may either place your order
Psychometric tests and assessment tools may only be supplied to qualified professionals who have an appropriate certification for their use. When you order test materials for the first time via our web shop or by other means we therefore request that you provide documentation indicating that you are qualified and certified to use psychometric tests.
Please note that our books are available from bookstores and wholesalers in Canada, including Login Brothers and Caversham Booksellers, as well as from our US facilities. Periodicals and psychometric tests should be ordered from our US facilities.
Default shipping 3 days for books and tests, 2-3 weeks to Alaska and Hawaii.
Default shipping 6-10 days for books and tests
South and Central America
The delivery times for South and Cental America vary from 6 days upwards.
Yes, we do accept purchase orders. Since prepayment is required, we will issue a proforma invoice and send it to you. After your payment has been received, the ordered item can be shipped.
When you place a Series Standing Order of the Advances in Psychotherapy book series, it normally will start with the currently available latest volume in the series. After a minimum of at least 4 successive volumes you may cancel the Standing Order at any time. However, you also have the option of starting your Series Standing Order with an earlier volume in the series. Click here to see all volumes at a glance.
The Standing Order price is US 24.80 + shipping and handling – saving 20% compared to the single-volume price of US $29.80 + shipping and handling.
In addition, when you place a Series Standing Order you are also entitled to the same reduced price for any individual volume in the backlist – independent of the starting volume for your Series Standing Order.
As an author or editor you are entitled to obtain a discount on Hogrefe books. Simply log in to your customer account and sign up for the discount.
As an APA Division 12 member you can purchase a single volume of the Advances in Psychotherapy book series at US $24.80, and only pay US $19.80 per volume by Series Standing Order – saving US $10 per book! In order to obtain the membership discount you must first create an account and sign up for the discount.
You may order your books from our website either with or without establishing your personal account.
Establishing an account will enable you to track recent orders, view your order history, and keep your basic account information up to date.
In your account you can change your delivery and invoice addresses or change your password. Next to the overview of all current online orders (from 03/2016 from the new webshop) you can also process your shopping list.
Your data is always treated confidentially and will not be shared with any third party. For further information, please see our Terms and Conditions.
Yes, we accept payment by VISA, MasterCard, and American Express.
If you are interested in a product from our online shop and you want to note it for a later visit, then you can save it to your shopping list by clicking on the heart symbol. When you next visit, you can simply login to your customer account and call up the article again or place it directly into the shopping basket.
When you have already registered to the online shop, but you have forgotten your login, you can request a new password. The password will be sent to your email address that you used for your registration.
If you would like to know when a new title will be released please send an email.
You can find the answer to frequently asked questions about the online versions of the Clinical Handbook of Psychotropic Drugs here.