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Order Information

How can I order a book or a test?

You may either place your order (all prices are in US dollars)

  • through our website
  • by phone
  • by email

Tax and shipping

Taxes are calculated based on your location.

Book and test orders will be shipped by UPS ground or an equivalent service.
 

US - Books ONLY

For shipments up to 1.1 lbs (499 g): $12
For shipments 1.1 lb  (500 g) to 3.3 lbs (1499 g): $15
For shipments 3.3 lbs (1500 g) to 9.9 lbs (4499 g): $20
For any shipment over 9.9 lbs (4500 g): Please contact us for exact shipping costs

US - Test/Assessments ONLY

For shipments up to 1.1 lbs (499 g): $15
For shipments 1.1 lbs (500 g) to 9.9 lbs (4499 g): $20
For shipments 9.9 lbs (4500 g) to 17.6 lbs (7999 g): Please contact us for exact shipping costs
For any shipment over 26.5 lbs (12001 g): Please contact us for exact shipping costs

Canada

For any shipment up to 9.9 lbs (4499 g): $35 USD
For any shipment over  9.9 lbs (4500 g): Please contact us for exact shipping costs

Return Policy

Hogrefe does not typically accept returns for physical products. Any eProduct or products that have been accessed cannot be returned for any reason. If you have any questions, please contact our Customer Support team who can help you.