Order Information
How can I order a book or a test?
You may either place your order (all prices are in US dollars)
- through our website
- by phone
- by email
Tax and shipping
Taxes are calculated based on your location.
Book and test orders will be shipped by UPS ground or an equivalent service.
US - Books ONLY
For shipments up to 1.1 lbs (499 g): $12
For shipments 1.1 lb (500 g) to 3.3 lbs (1499 g): $15
For shipments 3.3 lbs (1500 g) to 9.9 lbs (4499 g): $20
For any shipment over 9.9 lbs (4500 g): Please contact us for exact shipping costs
US - Test/Assessments ONLY
For shipments up to 1.1 lbs (499 g): $15
For shipments 1.1 lbs (500 g) to 9.9 lbs (4499 g): $20
For shipments 9.9 lbs (4500 g) to 17.6 lbs (7999 g): Please contact us for exact shipping costs
For any shipment over 26.5 lbs (12001 g): Please contact us for exact shipping costs
Canada
For any shipment up to 9.9 lbs (4499 g): $35 USD
For any shipment over 9.9 lbs (4500 g): Please contact us for exact shipping costs
Return Policy
Hogrefe does not typically accept returns for physical products. Any eProduct or products that have been accessed cannot be returned for any reason. If you have any questions, please contact our Customer Support team who can help you.